What is our mission at Stickboy Coffee?
Roast fresh and flavorful coffee while protecting Mother Nature and changing the world!
With our employees, our coffee and our customers at our core, we believe in:
Delivering our very best in all that we do, holding ourselves accountable for the results.
Creating a culture of warmth and belonging.
Being present and treating others with dignity and respect.
Challenging the status quo to find new ways to grow our company with each other.
Our Coffee: Coffee is our craft and we take great pride in freshly roasted coffee. If we want our customers to enjoy the perfect cup of coffee than we know it has to start with the perfect bean. We only roast with high-quality Arabica beans.
Our Customers: Quality customer service is priority number one. We pride ourselves on having the most knowledgeable team ready to assist with any questions regarding our products or service. We will never outsource our customer service.
Our Employees: Our work goes beyond coffee. We believe we can be a part of something bigger than ourselves and inspire positive change in the world!
The Environment: Protect Mother Nature for future generations to enjoy.
Principles are as followed:
Apply the highest standards of excellence in roasting fresh coffee
Develop enthusiastically satisfied customers all the time
Make a positive impact within our communities
Provide a healthy work/life balance
Treat each other with respect and dignity
Recognize that profitability is essential to our success
Our Philosophy and Values
Ever since Thomas Hall the Stickboy behind Stickboy Coffee took Marketing Ethics at SUNY Empire State College, he knew that Stickboy Coffee would be an ethical company. Stickboy Coffee believes in conducting business ethically, while striving to do the right thing for our people, our customers, our market and our counterparts. This is vital to the success of the company. We are becoming one of the most trusted and respected brands around because of our philosophy.
Since its inception, these values shape the culture and define the overall character of the company. These values guide how management behaves and makes decisions on behave of Stickboy Coffee.
Integrity: Stickboy Coffee considers our reputation to be our most precious commodity so we our serious about maintaining it in all that we undertake.
Marketing and Advertising: Our communications with our customers and potential customers will always be truthful and accurate.
Our Customers: Quality customer service is priority number one. We pride ourselves on having the most knowledgeable team ready to assist with any questions regarding our products or service. We do not outsource our customer service. All employees sign a confidential agreement.
Objectivity: Stickboy Coffee remains objective in our analyses and decision-making processes; however, that judgement and experience are key components of every decision.
Accountability: Stickboy Coffee constantly assessing our strengths and weaknesses and make every effort to make only commitments that we can keep. We acknowledge that we will make mistakes and we will diligently seek to learn from them.