ETHICS BEFORE PROFITS
Ever since Stickboy (aka Tom) took Marketing Ethics at SUNY Empire State College, he knew from that moment that Stickboy Coffee would be an ethical company. Stickboy Coffee believes in conducting business ethically, while striving to do the right thing for our people, our customers, our market and our counterparts. This is vital to the success of the company. We are becoming one of the most trusted and respected brands around because we put ethics before profits.
Marketing and Advertising
Our communications with our customers, and potential customers, will always be truthful and accurate. When we say something about our products and services, we must be able to substantiate it. Our marketing strategy has always been word of mouth promotion. We spend our time and money investing in building relationships of trust with our customers. We advertise the fact that we are real people with honest to goodness great tasting coffee, and all we care to do is make meaningful, impactful, long-lasting relationships happen.
Treat Everyone with Respect
Stickboy Coffee strives to be the best coffee company around while making a positive impact within the communities we live in. It's part of our mission as a company. Stickboy Coffee cannot succeed, without first doing well by all the people that our business touches. We treat everyone from our coffee farmers, to our customers, to our neighbors, with respect and dignity.
Personalizing the customer service experience is a top priority at Stickboy Coffee. We strive to make every customer’s experience personal, pleasant, and fulfilling, and we treat our customers as we treat one another - with respect and dignity. This means, for example, that we are always honest and truthful; we never harass or discriminate against our customers.
Stickboy Coffee actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths and differences. We promote diversity as a strategic and competitive business advantage for the company.
As we continue to grow, we embrace diversity in every aspect of our business, from the way we work together, to the way we produce goods and services, and we believe this is crucial to our long-term success at Stickboy Coffee. We respect diversity in each other, our customers and suppliers, and all others with whom we interact.
Workplace Health, Safety and Security
All employees at Stickboy Coffee are expected to follow safety rules and practices, cooperate with those who enforce these rules and practices, encourage them to take necessary steps to protect themselves and their coworkers, attend required annual safety training, and report all accidents, injuries and unsafe practices or conditions, immediately. In order to enhance workplace security, our employees should be familiar with and follow any work safety information and training provided to them.